Terms and conditions

Terms and Conditions

By using this website and placing an order with Astor & Windsor, you agree to the terms below.

Products

Our products are sold as pet supplements and wellness products for dogs. They are not intended to diagnose, treat, cure or prevent any disease. If your dog has a medical condition, is pregnant, nursing, very young, elderly or taking medication, please speak to your vet before use.

Orders and Payment

Orders must be paid for in full at the time of purchase. We reserve the right to cancel or refuse an order if there is an error with pricing, stock availability or delivery details.

Delivery

We aim to dispatch orders within 24 hours, Monday to Friday. Delivery is included in the product price for UK orders, including Northern Ireland, the Scottish Highlands, Jersey and similar areas. International delivery may be available by quote.

Returns

Please see our Returns page for full return information. If an item arrives damaged or incorrect, please contact us as soon as possible.

Product Information

We aim to keep all product descriptions, ingredients, prices and availability accurate. However, information may change from time to time.

Use of Website

You must not misuse this website, copy its content without permission, or use it in a way that may damage the website or business.

Liability

We are not responsible for losses caused by misuse of our products, incorrect feeding, failure to follow directions, or circumstances outside our control.

Contact

Astor & Windsor
49 Broton Drive, Halstead, CO9 1HB